Privacy Policy
How we collect, use, and protect your information.
Last Updated: April 20, 2025
Introduction
At Mosaic Ridge Digital ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.
Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
We collect several types of information from and about users of our services, including:
Personal Information
Personal information is data that can be used to identify you individually, such as:
- Name, email address, phone number, and company name
- Billing and payment information
- User credentials (usernames and passwords)
- Communication preferences
- Any other information you choose to provide
Usage Information
We automatically collect certain information about how you interact with our services, including:
- IP address and device information
- Browser type and operating system
- Pages you view and links you click
- Time spent on our services and referring websites
- Performance data and error reports
Cookies and Similar Technologies
We use cookies, web beacons, and similar technologies to enhance your experience, gather information about users and visitors, and provide certain features. For more information about our use of cookies, please see the "Cookies and Similar Technologies" section below.
How We Collect Information
We collect information in the following ways:
- Direct Collection: Information you provide when you create an account, fill out forms, subscribe to our newsletter, contact us, or otherwise interact with our services.
- Automated Collection: Information collected automatically through cookies and similar technologies when you use our services.
- Third-Party Sources: Information we may receive from business partners, analytics providers, and advertising networks.
How We Use Your Information
We may use the information we collect for various purposes, including:
- Providing, maintaining, and improving our services
- Processing transactions and managing your account
- Responding to your requests, comments, and questions
- Sending administrative information, such as updates, security alerts, and support messages
- Sending promotional communications, such as newsletters, special offers, and information about new products or features (with your consent where required by law)
- Personalizing your experience and delivering content relevant to your interests
- Monitoring and analyzing trends, usage, and activities in connection with our services
- Detecting, preventing, and addressing technical issues, fraud, and security incidents
- Complying with legal obligations and enforcing our terms of service
Disclosure of Your Information
We may disclose personal information that we collect or you provide as described in this Privacy Policy:
- Service Providers: To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
- Business Transfers: In connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy, in which personal information is transferred as a business asset.
- Legal Requirements: To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
- Protection of Rights: To enforce or apply our terms of service and other agreements, or to protect the rights, property, or safety of our company, our customers, or others.
- With Your Consent: In any other circumstance where we have your consent or authorization.
Cookies and Similar Technologies
We use cookies, web beacons, and similar technologies to enhance your experience with our services. Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.
We use the following types of cookies:
- Essential Cookies: Necessary for the operation of our services. They enable core functionality such as security, network management, and account access.
- Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our services. This helps us improve the way our services work.
- Functionality Cookies: Used to recognize you when you return to our services. This enables us to personalize our content for you and remember your preferences.
- Targeting Cookies: Record your visit to our services, the pages you have visited, and the links you have followed. We may use this information to make our services and the advertising displayed on them more relevant to your interests.
You can control cookies through your browser settings and other tools. However, if you block certain cookies, you may not be able to use all the features of our services.
Data Security
We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please understand that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We regularly review our security procedures and consider appropriate new security technology and methods. However, despite our efforts, no security measures are perfect or impenetrable. We will notify you of any breach of your personal information as required by applicable law.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information. These may include:
- The right to access and receive a copy of your personal information
- The right to correct inaccurate or incomplete personal information
- The right to delete your personal information in certain circumstances
- The right to restrict or object to the processing of your personal information
- The right to data portability
- The right to withdraw consent at any time, where processing is based on consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within the timeframe required by applicable law.
Please note that in some cases, we may not be able to fulfill your request, for example, if it would impact the privacy rights of others, would reveal trade secrets or intellectual property, or would be extremely impractical. In such cases, we will explain why we cannot fulfill your request.
Children's Privacy
Our services are not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us using the information provided in the "Contact Us" section below.
International Data Transfers
We may transfer, store, and process your personal information in countries other than your own. These countries may have data protection laws that are different from the laws of your country. By using our services, you consent to the transfer of your personal information to countries outside your country of residence, including the United States, which may have different data protection rules than those of your country.
When we transfer your personal information to other countries, we will protect that information as described in this Privacy Policy and in accordance with applicable law. We use appropriate safeguards, such as standard contractual clauses, to ensure that your personal information is adequately protected when transferred internationally.
Changes to Our Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on this page and update the "Last Updated" date at the top of this Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information. Your continued use of our services after we make changes to this Privacy Policy constitutes your acceptance of those changes.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Mosaic Ridge Digital
123 Innovation Way
San Francisco, CA 94107
United States
Email: privacy@mosaicridgedigital.com
Phone: +1 (555) 123-4567
We will respond to your inquiry as soon as possible and within the timeframe required by applicable law.
Additional Resources
Learn more about our commitment to privacy and data protection.
Terms of Service
Review our terms of service to understand the rules governing the use of our platform.
Read TermsCookie Policy
Learn more about how we use cookies and similar technologies on our website.
Read PolicyData Request
Submit a request to access, modify, or delete your personal data from our systems.
Submit Request